Frequently Asked Questions
General CipherLab Android Device FAQ
- Does CipherLab Android devices support VoIP?
- FAQ of Android security patch level.
- How to collect the MTK Log of Android Devices
- How to collect the System Log of Android Devices
- How to do APP data clean or cache clean?
- How to do Data Format on CipherLab Android device?
- How to do Factory Reset in CipherLab Android device ?
- How to do reset CipherLab Android Devices to factory default in Android System?
- How to enable / disable 2D reader illumination ?
- How to get logs from Terminal Emulation?
- How to get USB Debugging Mode or Developer Mode enabled?
- How to implement "Data Formatting" of data output editing settings?
- How to manually connect to hidden WiFI (SSID) on Android 8 or later version?
- How to perform battery swapping on CipherLab Terminal devices.
- How to set Intent for Barcode Data Output on CipherLab Android devices?
- How to set roaming trigger in CipherLab Android devices?
- How to show and hide Android virtual keyboard on Cipherlab Android devices?
- How to solve Android cannot reconnect to AP when there is no Internet access?
- How to solve Gboard stops working on Android devices?
- How to solve or bypass when CipherLab Android devices show "To start Android enter your password"?
- How to solve or change application resolution in Microsoft RDC?
- How to solve when WiFi has no Internet service?
- How to turn off doze mode for specific apps in Android?
- How to update the OS image for CipherLab Android Devices via OTA or SD Card
- How to upgrade the RS30/RS31/RS50 image via flash tool
- How to wipe user data / factory reset on CipherLab Android devices by hot key?
- What can I do if Scan Beam didn't come out/ Aiming Pattern disappeared?
- What kind of OCR API CipherLab can provide?
- Why do not RDC or Terminal Emulation receiving or showing scanned data?
- Why my Android Terminal can’t use trigger button in Camera?
- Why the Android device cannot display virtual keyboard on the screen?
- [Android] What to do if my CipherLab Android devices asks Google account password after factory reset?
- [Android] Where to find SDK, JAR or DLL for CipherLab Android Devices?
- [WMDS] Can we see the device like TeamViewer?
- [WMDS] Does WMDS support Android 6? like RS30