常见的问题

How to collect the System Log of Android Devices
最后更新 2 years ago

1. Please noted the partition for system log has limitation. Make sure the issue had reproduced within 3 days.
2. Connect Device with PC by USB cable. Popup a dialog on the screen. User can change from Charging to MTP on screen.
image

3. Copy the log folder under location: \Device Name\Internal storage\mtklog
image
4. Please copy all of files and folder from the directory. Please send logs files and mention the time and date when problem was happened to CipherLab Technical Service Center.

请稍候!

请稍候...它将需要一点时间 !