Frequently Asked Questions

How to upgrade the RS30/RS31/RS50 image via flash tool
Last Updated 2 years ago

If you don't want to use SD card update, or you can't go into the device system due to other issue, you can ask CipherLab Support to provide you this tool to upgrade or reset your device via this image tool.
1. Download and unzip the package that the Support provide to you.
2. Prepare Micro USB cable for RS30/RS31 or Snap on cable for RS50 for connecting the device with your Windows PC
3. Turn Off your device, execute the flash_tool.exe on the PC, and follow the guide to upgrade or reset your device.

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