Frequently Asked Questions

Fail to pair 1560P/1564A with 3656.
Last Updated 3 years ago

When you are facing pair issue between 1560P/1564A with 3656, please try to use the other 3656 to pair it again.

If you didn’t have the other 3656, please try to pair 1560P/156A with Windows PC via Bluetooth SPP mode (please refer to 1564 user manual Page250).

And then, follow the steps to upgrade firmware:

Step1.

Upgrade firmware for 1560P/1564A to the latest version.

*Note: for firmware upgrading, please refer to 1564 user manual.

Step2.

Download firmware for 3656 to the latest version.

*Note: for firmware upgrading, please refer to 1564 user manual.

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