Frequently Asked Questions

Instructions for updating CipherLab 3610 dongle
Last Updated 2 years ago

Required Files and Applications:
1. VCOM_CDC Driver
2. Progload.exe for loading firmware
3. SHX file (Firmware File)

Instructions for updating CipherLab 3610 dongle by using the CipherLab
Bluetooth scanner.

1. While upgrading 3610 firmware, the system will automatically use the VCOM_CDC driver if the current connection interface is HID. Make sure the VCOM_CDC driver has been installed on your computer (for firmware 2.0 or later).

2. Please use CipherLab wireless scanner that paired with the 3610 dongle to read the following barcodes in sequence for 3610 to enter the download mode. The Communication LED on 3610 will be flashing red to indicate it is ready for downloading.


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3. Please check and confirm that COM Port has been generated in Device Manager.

4. Please open Progload.exe on PC and specify the COM Port Number, Baud Rate and locate the SHX firmware file; then click OK to load firmware.

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5. Read the “Update” barcode for the scanner to resume its operation (exit the configuration mode).


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