Frequently Asked Questions

IMPORTANT SAFETY INSTRUCTIONS AND WARNINGS FOR LI-ION/POLYMER BATTERY
Last Updated 11 months ago

- It is important for users to be aware of the risks associated with lithium batteries.
- Lithium Polymer and Li-ion batteries are volatile. Failure to read and follow the below instructions may result personal injury and damage to device if charged or used improperly.
- Lithium Polymer/Li-ion batteries have limited life cycle for charging and discharging. When life cycle has been reached, battery may swell.
- Must keep Lithium Polymer and Li-ion battery away from children.
- Never make wrong polarity connection when charging and discharging battery. Always double check polarity of battery's connector.
- If battery has not been using or staying in device for 2 months, please do battery complete discharging and charging once before use. Always detach battery from device if you will not use device for long period of time.

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CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE.
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DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS
- Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting of a battery, that can result in an explosion;
- leaving a battery in an extremely high temperature surrounding environment that can result in an explosion or the leakage of flammable liquid or gas;
- a battery subjected to extremely low air pressure that may result in an explosion or the leakage of flammable liquid or gas.

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GENERAL GUIDELINE AND WARNING
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- Use specific Lithium Polymer/Li-ion charger from CipherLab only. Failure to do so may cause fire, which may result in personal injury and property damage.
- Never charge batteries unattended. When charging Lithium Polymer/Li-ion batteries, you should always remain in constant observation to monitor the charging process and react to potential problems that may occur.
- Some Polymer/Li-ion chargers on the market may have technical deficiencies that may cause it to charge the LiPo/Li-ion batteries incorrectly or at an improper rate. Assure the charger you purchased works properly and always monitor charging process to ensure batteries are being charged properly. Failure to do so may result in fire.
- If at any time you witness a battery starting to balloon, swell up, smoke or hot; stop using this battery at once and contact your dealer immediately.
- If you accidentally short the battery polarity, the battery must be placed in a safe area for observation for approximately 15 minutes. Additionally, if a short occurs and contact is made with metal (such as rings on your hand), severe injuries may occur due to the conductibility of electric current.
- In the event of a crash due to bad shipment or other reasons, you must remove damaged battery for observation and place the damaged batteries from other good batteries.
- Never drop the batteries.
- Do NOT expose battery to water.
- Do NOT attempt to dis-assemble battery.
- Recommended to put the battery in an enclosure to protect it from damages by liquid or dropping from height accidentally.

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CHARGING PROCESS
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- Please ensure to charge battery indoor such as a well-ventilated room between 20 to 30.
- Do NOT charge battery under direct sunlight.
- When selecting the cell count or voltage for charging purposes, select the cell count and voltage as it appears on the battery label. As a safety precaution, please confirm the information printed on the battery is correct.
- Lithium Polymer/Li-ion batteries has limited life cycle for charging and discharging. When life cycle has been reached, battery may swell.
- The allowed charging temperature is from 0 to 40.
- During discharge and handling of batteries, do not exceed 50.
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RS35 Mobile Computer

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STORAGE & TRANSPORTATION
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- CipherLab battery is charged in manufacturing to around 30% of its full capacity. It is a good capacity for long-term storage & transportation.
- Battery should NOT be stored in full-charged or full-discharge state; otherwise it will damage battery permanently.
- Battery subjects to discharge even when not installed in a device. For any stored & un-used battery, it is highly recommended for every 3 months to charge battery to 40%~60% of its original capacity to prolonged storage.
- Always detach battery from device if you will not use device for long period of time.
- Store battery indoor temperature between 0 to 30 for the best performance.
- Do NOT store battery in temperature exceeding 50, and never expose battery pack to high external pressure for extended periods, which can lead to an internal short circuit and overheating.
- When transporting or temporarily storing in a vehicle, temperature range should be greater than 0 but no more than 45.
- Storing battery at temperatures greater than 50 for extended periods of time (more than 2 hours) may cause damage to battery.

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TO USE, HANDLE, AND DISPOSE BATTERY
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- For Li-ion / Li-polymer battery, it is normal to balloon, expand, or swell after one year or 500 cycles (full charge-discharge cycles). Although we guarantee it will NOT cause any damage, it can’t be used again and must be disposed at once, therefore we strongly recommend to replace battery every year or after 500 cycles, depend on which comes first.
- If a battery performance decreases more than 20%, it means the battery is at the end of its life cycle. Please stop using this battery, dispose properly according to the location’s safe battery disposal procedures, and replace with a new / healthy one.
- The actual number of charge cycle will vary depending on usage conditions, patterns, ambient temperature, and other variables.
- Deep discharge below 3V can deteriorate battery performance.
- Use caution to avoid puncture of the battery. Puncture of battery may damage battery cell.
- Periodically and properly dispose used battery according to local regulations.

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