Frequently Asked Questions

It is an issue of compatibility on few computers. Changing a computer or changing the com port number may help.
The way to change com port number:
Right click on the yellow icon > Properties > Advanced > com port number

Another solution is to set the VCOM interface to CDC; this is another supported type of VCOM.

For instructions or user guide, please download Go-Between and search for the keyword "VCOM_CDC" in the user guide.

For the CDC driver, please download Go-Between.