Frequently Asked Questions

Why my CipherLab Windows CE / WEH cannot connect to Windows Mobile Center on Windows 10?
Last Updated 3 years ago

Please refer to the links below. It may help to solve the problem.

https://answers.microsoft.com/en-us/windows/forum/windows_10-update/after-windows-10-creators-update-can-not-connect/9807ebe3-0e53-410d-b3b2-067d3f92de0e

https://support.waspbarcode.com/kb/articles/windows-10-creators-update-v1703-and-fall-creators-update-v1709-windows-mobile-device-center-m

For windows 10

1. Please install windows mobile device center 6.1
https://www.microsoft.com/en-us/download/details.aspx?id=14

2. Execute command line run as administrator
Run below 2 commands then reboot, you will be able to connect to 9700 CE/Weh device
(Please refer to attached picture)

REG ADD HKLM\SYSTEM\CurrentControlSet\Services\RapiMgr /v SvcHostSplitDisable /t REG_DWORD /d 1 /f

REG ADD HKLM\SYSTEM\CurrentControlSet\Services\WcesComm /v SvcHostSplitDisable /t REG_DWORD /d 1 /f

Please Wait!

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