Frequently Asked Question
How to troubleshooting when 9700 EX25 can't read barcode? (Clean boot has been done)
Last Updated 11 months ago
1. Please help to check if your symbology is enable or not
Go to [Start]->[Settings]->[System]->[Reader config]->[1D symbology] and [2D symbology]
2.Please help to press our hardware reset button to restore your system settings as follow,
3. If your EX25 still can’ t read barcode, please read this specific barcode to reset the hardware of EX25 reader.