Frequently Asked Question

RS38 (v2150) workstation

Last Updated 2 months ago

Original behavior : While plugging the device into the workstation, we have to press “ok” when tapping “Displaylink” to enter the main screen.

Current behavior: setting/privacy to turn off ,

permit displaylink presenter to capture audio /

permit displaylink presenter to cast and record screen

we adopt this way to skip the step ; if not , we need to press "ok" everytime once plugging the device into workstation.

2. Mirror: in mirror mode, It can’t turn to landscape mode automatically when plugging into workstation.

Current behavior: plugging device to workstation then enter

setting/display/manual screen rotation=>on

in this pic, if we don't enable this setting, both of screen and device will show portrait mode

after enable it, it will shows like this pic below, both of screen and device will show landscape mode

3. While it enters the sleeping mode.

Original behavior : when we will wake the device up from the sleeping mode, the

screen and pda can't sync right away

Current behavior: when we will wake the device up from the sleeping mode, the

screen and pda can sync right away

DisplayLink Desktop (OEM): Your trial period has expired

=> fixed in RS38.GMS.2150.20240927

Displaylink version: 3.0.0.6