Frequently Asked Question
How to collect RS38 QXDM logs by tools
Last Updated 24 days ago
QXDM Log Collection
Before start, Please get the user debug version from the RD/PM first.
(QXDM will not run on normal OS)
- Download the tools from Quacomm
- Enable user debugging and then connect to PC
- Put logcat.filter to /internal shared storage/qcom/hostlog
(Download : https://support-service.s3.ap-northeast-1.amazonaws.com/Files+shared+by+Support+member/xiaohu/logcat.filter)
3. Reboot Device
4. Use CMD to send two comment
(1).adb root
(2).adb shell setprop sys.usb.config diag,serial_cdev,rmnet,adb
5. Start Screen Record
6. Run QXDM tool and then click the red icon to connect with device
7. Click “Re-flash” button
8. Choose Your Internet Provider and then keep the device on for 1 min
9. Duplicate signal issue and then save logs
10. Stop Screen Recording
11. Provide QXDM、hostlog、Video.
By Xiaohu_0305