Frequently Asked Question

Dear all,

We sincerely apologize for the CipherLab Terminal Emulation issue that occurred on August 28th, 2024.

The fault message and behavior on the device are as follows:

As a result of updating the TE version to V1.1.36 on Android 8 or above CipherLab Android devices, the device may display a message asking the user to manually allow permission.

If permission isn’t allowed, CipherLab Terminal Emulation will not be able to log in and connect to the TE server.

CipherLab’s Resolution: CipherLab released a newer official TE version on 8/27 at 16:53 to Google Play store, resolving this issue. Therefore, after the release of this new version users will not encounter this issue anymore. The download link of this new TE version: https://support-service.s3.ap-northeast-1.amazonaws.com/Files+shared+by+Support+member/Aaron/TE-google-signed-1.1.36.1.apk