Frequently Asked Question
Manual Factory Reset SOP (via Recovery Mode):
Power Off: Press the Power key to turn off the device completely.
1.Enter Recovery Mode: Press and hold the Power key and the Volume Up key simultaneously until the CipherLab logo appears, then release power key only.(Holding the volume up key)
2.Go to Recovery Mode: When you see Android robot, Press the Power + Volume up key to navigate recovery mode. (First press power key and then press volume up)
3.Select Wipe Data: Use the Volume keys to navigate to "Wipe data/factory reset" and press the Power key to select it.
4.Confirm: Select "Factory data reset" and then press power key to confirm.
5.Reboot: Once the process is complete, select "Reboot system now."
I’ve uploaded video for your reference, please have a look.