Frequently Asked Question

Please make sure and confirm that device has more than 50% battery power to do
system update.

You can upgrade CipherLab Android Terminal via OTA or SD Card.

A. Via OTA
1. Connect the device to Internet.
2. Go to Settings -> About phone -> System updates.
3. At this time, a window will pop up asking you to input the password for system update.
4. Input verification code “23058518”.
5. If there has newer version then your device, the system will pop up message.
6. Click Download to get the newer version package.
7. Click Install to complete the OTA upgrade.


B. Via SD card
1. Please prepare the latest OS image for SD card.
2. Prepare a Micro SD card, copy the whole zip file onto the root storage of Micro SD card.
3. Insert the Micro SD card to the device. Press the power button to power it on.
4. Go to Settings -> About phone -> System updates.
5. A window will pop up and ask to input the password for system update.
6. Input verification code “23058518”.
7. Click Install by Micro SD card upgrade.
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