Frequently Asked Question
[RS30] Why the RS30 cannot be remotely controlled when using TeamViewer?*
Last Updated 3 months ago
Only using CipherLab certificated TeamViewer version allows you to remotely control the RS30. Otherwise you can only remotely see the screenshot from RS30.
1. Download TeamViewer from Google Play Store.
2. Download TeamViewer QuickSupport from Google Play Store.
3. Open the TeamViewer QuickSupport on desktop and it will inform you to download the available add-on.
4. Download the CipherLab add-on.
5. Then you are available to remotely control the RS30 through TeamViewer.