Frequently Asked Questions

How to do CleanBoot (Factory Reset) on 9700CE / WEH ?
Last Updated 4 months ago

If 9700CE / WEN stuck at Cipherlab logo or cannot get into the system, please try to do clean boot
on 9700 CE / WEH. It may help to solve the issue.

1. Power Off 9700 CE / WEH.
2. Press Orange Key + Blue Key + 3 in the simultaneously, and then press Power button together to power on the device.
4. "Clean Boot" is shown at upper-left corner of the screen.
5. If you didn't see "Clean Boot", please repeat step 1 ~ 3.

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