Frequently Asked Questions

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59 FAQs matched your search criteria.
  1. 1500P/1560P decoding area adjustment
  2. Can I change my 1504B or 1504P scanner cable to the other interface?
  3. Does 1861 or 1862 support Window and Android SDK?
  4. Does 1862 support Android?
  5. Fail to pair 1560P/1564A with 3656.
  6. How to add Application ID or Separator when we scanned GS1-Barcode?
  7. How to avoid the data missing on MAC OS platform?
  8. How to check if IR calibration on 22xx scanner had been done ?
  9. How to connect 1664 to devices without using PIN code?
  10. How to enable Italian Pharmacode on 2D readers?
  11. How to install 1023setup_400 utility on Windows 10 32bit?
  12. How to issue serial commands via USB connection and set power level?
  13. How to recover the S/N of the 3656 base when the S/N sticker is missing?
  14. How to remove Enter when we are scanning barcode?
  15. How to remove first 2 zeros in UPC-A/EAN13 barcode?
  16. How to set character substitution by using ScanMaster?
  17. How to set CipherLab Bluetooth Scanner Auto Power Off and Bluetooth Power Saving by using CipherLab ScanMaster?
  18. How to set the suffix for the 2500 series using ScanMaster (using F12 as an example)
  19. How to set up 1862's communication interface through 1800EZConfig?
  20. How to set up Multi-Barcode editor
  21. How to solve 3656 Cradle communication LED flash red color issue?
  22. How to solve missing data or incorrect data problem when scanning barcodes?
  23. How to trigger the serial command (tethered scanners)
  24. How to update 22xx scanner firmware?
  25. How to update Bluetooth Scanner firmware via Bluetooth SPP?
  26. How to update Bluetooth Scanner firmware via CipherLab Bluetooth Transponder?
  27. How to update Wired Scanner firmware via USB cable?
  28. How to upgrade CipherLab Bluetooth Scanner Firmware which comes with CipherLab Bluetooth Transponder?
  29. How to upgrade CipherLab Bluetooth Transponder Firmware?
  30. How to upgrade CipherLab Corded Scanner Firmware?
  31. Instructions for updating CipherLab 3610 dongle
  32. Low light enhancement at presentation mode
  33. Troubleshoot yellow exclamation mark in Device Manager.
  34. Use 1564A output data at Microsoft Excel of iPad, the Barcode content will miss.
  35. Why is it difficult using my 2D scanner to read a barcode on LCD screen?
  36. Why the Virtual Serial Port (VCOM) on CipherLab 3656 (Bluetooth Transponder) refreshes continuously, and the PC cannot receive the data?
  37. Why there's no pairing dialog when I am connecting Android device to the 1862 through Bluetooth?
  38. Why using scanner get wrong Thai character data output on computer
  39. [1070] How to connect 1070 to Mac with VCOM profile?*
  40. [1500/1502] How to trigger the serial command*
  41. [1500] How to add [PageDown] into suffix Q&A by ScanMaster?*
  42. [1500] When using 1500P with an RS-232 cable, there is a scanning beep when the scanner reads a barcode, but no data shows up on the PC.*
  43. [1504 / 1564 / 1664] Why my 2D scanner is difficult to read a barcode on LCD screen?*
  44. [1504] 1504 cannot transmit data to text editor with Cipher2DKey (v1.003).*
  45. [1504] 1504SE has difficulty reading the same EAN 13 barcode repeatedly under Presentation scanning mode.*
  46. [1504] How to set up Multicode configuration*
  47. [1504] Low light enhancement at presentation mode
  48. [150x/156x] Can I put 156x on 150x’s stand or put 150x on 156x’s stand?*
  49. [150x/166x/250x/256x] How to add the control characters in the QR code and barcode?
  50. [155x/166x] How to get 3656’ serial number if it lost the serial sticker?*
  51. [1560x/166x] Can 156x / 166x output data in alphabet and numeric on Android devices or IOS devices, but input method is set as Pinyin or other input methods?*
  52. [1560] 1560 has difficulty reading barcodes, needs to adjust to a short DOF to decode successfully.*
  53. [1564/3656] How to check 1564/3656 firmware version – USB VCOM via 3656*
  54. [156x/1660/1661] How to connect to iPhone/iPad via BT HID?
  55. [156x/166x] Why 156x / 166x cannot connect with 3656 or 3619 but not output data to host?*
  56. [18xx] Why can't I press the the button on EZConfig?
  57. [2200&2504] How to set the Prefix/ Suffix Code rules
  58. [2200] How to scan Chinese QRcode
  59. [Scanner Series 1&2 ]How to use a scanner to scan Function Keys？(ex: ESC,F1~F12 etc.)
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